Safety standards

1. Profile Verification

  • Manual screening of user profiles and photos.
  • Phone number and email verification mandatory.
  • Optional: Government ID verification (like Aadhaar, Passport).

2. Privacy and Data Protection

  • Encrypt user data (SSL/TLS encryption).
  • Never share personal info like phone number or address publicly without user consent.
  • GDPR and Indian IT Act compliance for data privacy.

3. Secure Communication

  • Enable in-app messaging instead of direct phone numbers or emails.
  • Add report and block options for unsafe communication.

4. Fake Profile Detection

  • Use AI/ML tools to detect bots, scammers, or suspicious activity.
  • Auto-flag profiles showing mass spamming behavior.

5. Content Moderation

  • Filter out abusive, explicit, political, religious content via moderation bots + human review.

6. User Safety Guidelines

  • Educate users with tips:
    Meet in public places
    Don’t share financial information
    Take your time before trusting

7. Incident Response

  • 24/7 support team for harassment or fraud reports.
  • Swift ban/suspension of violators after investigation.

8. Transparency

  • Terms & Conditions and Privacy Policy must clearly mention:
    ➔ How you use data
    ➔ What happens in case of misuse
    ➔ How users can delete their data

9. Periodic Audits

  • Perform regular security audits and penetration testing.
  • Update policies regularly based on new threats.